How Do I Deal With Live Chat Support?



A
Ada
Author has 95 answers
Live chat tipsIntroduce yourself by name. Names add a much needed human touch to a distant live chat interaction. 2 . Use a typing indicator. 3 . Avoid ellipses. And avoid CAPS too. (They make it look like you're SHOUTING.) Embrace the emoji. Use canned responses. Send dynamic chat invites. Don't neglect grammar.
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